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ESOS Framework

The Education Services for Overseas Students (ESOS) Framework is a set of legal regulations related to overseas students studying in Australia on student visas. It sets guidelines and minimum standards to protect you as a student as well as protecting Australia's reputation for providing quality education and support services. It also provides tuition and financial assurance. The Department of Education, Employment and Workplace Relations (DEEWR) uses the ESOS Framework to regulate education for overseas students. The ESOS Framework links with Australia's immigration law and includes requirements for overseas students and Australian institutions.

We have included below several links to help you understand the regulations and make the most of your time in Australia. These include short animated videos, checklists, and explanations in several other languages. You can also access the Easy Guide to ESOS available here

Contact Think: Student Services, your Course & Careers Advisor, or your Education Agent with any questions.

Before Enrolment

Explains what to do before arriving in Australia, the importance of coming to orientation and highlights rights and responsibilities while studying. Discusses rules around work while on a student visa and provides the useful Study in Australia website.

Student Support

Discusses the type of information that is given at orientation and outlines the students under 18 policy. Gives some insight to what living in Australia is like including information on the strong Australian sun and transport.

Study Choices & Assistance

Outlines the rules and differences between online study and face to face courses. Details the different learning support services available which include academic tutors.

Changing Enrolment

Highlights what happens when you need to take a leave of absence, rules about changing providers and transferring courses. Also, discusses implications to the student visa when student defers.

Course Progress & Attendance Reporting

Explains rules about maintaining an acceptable attendance percentage and course progression. Informs the importance of asking for help early if needed.

Complaints and Appeal

Outlines what to do to make a complaint or appeal and who to contact to help with the procedure. Provides an example and outcome of an appeal against a mark on an assignment.

Think Before – Student Safety information

An animated video highlighting key safety messages to keep in mind when travelling in Australia. These are available as lists in different language (Arabic, Chinese, English, Hindi, Indonesian, Japanese, Korean, Nepalese, Portuguese, Punjabi, Spanish, Thai, and Vietnamese).